A3 Reports: Tool for Organizational Transformation
نویسندگان
چکیده
The A3 report is a tool that Toyota Motor Corporation uses in problem-solving. We have adapted the A3 problemsolving report for use by hospital staff to improve their organizational processes, and have successfully applied it to numerous problems within a local hospital. We have previously presented a template for A3 reports. Here we describe the problem-solving process embedded in the tool, illustrated by an example, then discuss reasons for the method’s effectiveness when properly implemented, and its potential for wide-spread organizational transformation.
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تاریخ انتشار 2006